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New Patient Center

Welcome to the Patient Center

The staff at Crystal L. Franklin, OD, PA would like to take a moment to welcome you to our practice. Thank you for choosing us. We are genuinely pleased that you have chosen us for your eye care and optical needs. We look forward to taking good care of your eye health concerns, and we will do all that we can to ensure that you have the best eye care experience possible. We are always excited to see new smiles coming through our door!

Our goal is to provide the highest quality care possible in a friendly, caring, and efficient environment. The trust and confidence you have placed in us is most appreciated.

In an effort to make your visit a pleasant and efficient one, we have patient information forms to be completed before your appointment. You can fill this form out below by clicking on Online Patient Information Form. This information will be used in preparation of your upcoming appointment..

If your insurance company requires a referral or authorization number for you to see a specialist for a medical office visit,  please contact your primary care physician for the necessary referral or authorization.

Your visit is payable at the time of service by cash, check, Care Credit or credit card.. If you have insurance that our office is contracted with, please provide the necessary insurance information to our front office before your first visit so that they can confirm your coverage benefits prior to your appointment.

Appointments can be scheduled or rescheduled by our staff by calling either 843-314-9064 or 843-314-9065. You can also request  your appointment by clicking on the Make an appointment icon on this website. We ask the courtesy of 24 hours notice for cancellations.

We look forward to seeing you at our office. Thank you for giving us the opportunity to serve you.


Crystal L. Franklin, OD, PA

"We're Keeping Your World In Focus"

To fill out the online Patient Information Form, please click the link below.

Online Established Patient Form

New Patient Form, please click the link below.

Online New Patient Form

If you choose not to complete the online forms, you can print, complete, and bring these forms in with you to your appointment.

New Patient Information Form

Release of Records Form

Notice Of Privacy Practices